SCCH Customer Service Testimonial
"Everyone we encountered was just great from registration to surgery. Very friendly, informative, and helpful!
"I've been sick for two years and have been going to the lab. Jan is always caring and considerate of others in their time of sickness and helps ease their fears just by being sweet and caring."
Sleep Lab Services Testimonials
"It was a great experience. I came in for a sleep study. Didi is friendly and explained exactly what was going to happen. She made me feel at ease in this situation. The hospital is lucky to have her working here."
"Didi and the rest of the staff at the Sleep Lab were professional, courteous, attentive and kind. They answered my questions thoroughly and explained the procedure in a way I could understand."
"My experience at the SCCH Sleep Lab was a very positive one! Didi and Maggie were very professional and explained the procedure clearly. They made me feel totally relaxed about being there."
"Crystal had a smile on her face and seemed to enjoy her job instead of being annoyed. She was training another lady and seemed to be a great training instructor, due to the fact she explained what and why she did a special form for my procedure."
"Rondi was friendly and kind during my mammo and explained the chain of events to get the results after my mammogram. She was very professional and friendly with a smile on her face. She was friendly and helped carry on a conversation during my procedure." -Cam
Physical Therapy Testimonials
"Following double knee replacement the first week in January, I spent 2 1/2 weeks inpatient at Sullivan County Community Hospital to jump start my rehab. The care I received from everyone was excellent; however, without Susan* my husband and I would probably not have survived the recovery. Susan is a friend of many years, which made working with her an amazing pleasure. We had many stories to catch up on and the time with her has been extremely enjoyable. Yes, she has managed to rehab me, but the experience has not had any negative moments--all positive. I highly recommend the inpatient experience and the outpatient time to anyone requiring rehabilitation. Susan and her staff are diligent, skilled and caring. What more could I ask for? Thanks to all who were involved with my recovery."
(*Susan Doty, P.T. is the director of the SCCH Physical Therapy Department.)
"During rehab for two knee replacements, July 2014 and February 2015, I predominately worked with Trudy and Karen. Both of these therapists are beyond excellent! Both are caring professionals and SCCH is fortunate to have both as employees!"
SCCH Home Health Testimonial
William Eyre, Sullivan, IN, a retired construction worker, Labor Union Representative, and an enthusiastic outdoorsman, found himself in a vulnerable situation he had not faced before: he needed professional care at home while recovering from a serious illness.
When faced with a long course of treatment, it isn’t uncommon for patients to become blue and frustrated as they recuperate. “Intense treatments, like chemotherapy, can be difficult to tolerate for many patients, especially when they may be weakened by surgery and a lengthy hospital stay,” said Kenisha Simmons, RN, SCCH Home Health Director. “We know it is vital to assess the patient’s mental health, as well as their physical well-being, to determine the right care plan for their recovery. Stress, anger, sadness, or a number of other strong emotions can come into play.”
Eyre believes the staff at Sullivan County Community Hospital Home Health was instrumental in his healing process. “It wasn’t just the physical help I received from the home health staff, but the emotional support, as well, that helped me recover,” Eyre said. “The doctors and nurses told me my attitude was just as important to my recovery as the medicines, and they were right. I’m very grateful for the compassionate care I received.”
A complete recovery from his illness allows Mr. Eyre to return to an active, vigorous lifestyle—traveling, enjoying his love of riding mules, handcrafting rifles, and enjoying a full quality of life with his beautiful wife, Helen. “If it wasn’t for the wonderful care I received from my doctors and the nurses at Sullivan Hospital Home Health, who knows where I’d be today,” Eyre said.
Tell us your story!
If you, or a loved one, has had a great experience at SCCH, here is an opportunity to recognize an employee or volunteer who delivered excellent customer service during your stay or visit to our hospital or clinics
The emotional, unique, and inspiring personal stories of the patients and families we serve are an integral part of Sullivan County Community Hospital. Your experiences remind us of our mission to provide exceptional care and improve the health of our community. Sharing your story could help others, too.
Please take a minute to tell us about the positive experience you or a loved one had with SCCH staff or facilities. All stories will be reviewed, and we might share your story with appropriate departments or contact you to use your story online or in one of our publications.
*(This is for marketing purposes only. For customer service, to discuss a bill, or for other issues, see our contact page